Direct Intel Channel
Response SLA: < 24h
Contact & Intel Dispatch
Transmit bug reports, telemetry discrepancies, feature recommendations, or business inquiries directly to the analytics operations team.
Protocol SLA
Response standardDirect communications are audited by our engineering staff. Critical bugs impacting damage calculation or draft matrix algorithms are prioritized within 24 hours.
Bug Report Guidelines
Telemetry verification- • Include hero name and equipment items involved in formula discrepancies.
- • Mention your device OS and browser if experiencing layout glitches.
- • Specify whether discrepancy stems from Official Season 35 or Tournament server patches.
Privacy Protocol
Encrypted in transitDispatches are strictly confidential. We never sell or distribute your email or personal information. For details, review our Privacy Policy.
